Question 1

What are your visiting hours?

Accepted Answer

Our general ward visiting hours are from 10:00 AM to 8:00 PM. However, ICU visiting hours are strictly restricted to 11:00 AM - 12:00 PM and 5:00 PM - 6:00 PM to ensure maximum rest for critical patients.

Question 2

Do I need to book an appointment before visiting?

Accepted Answer

While we accept walk-in patients for emergencies and general physician consultations, we highly recommend booking an appointment for specialized doctors (like Neurosurgery, Orthopedics) to minimize your waiting time.

Question 3

Is emergency care available 24/7?

Accepted Answer

Yes, our Emergency Department operates 24/7, fully equipped to handle all medical and surgical emergencies with a dedicated team of trauma specialists and an active ambulance service.

Question 4

What should I bring for hospital admission?

Accepted Answer

Please bring a valid photo Govt ID (Aadhar Card, PAN, Voter ID), your doctor's admission note, previous medical records, and your physical/digital insurance card if you plan to avail cashless facilities.

Question 5

Are private rooms available?

Accepted Answer

Yes, we offer various room categories including General Wards, Twin Sharing, and fully equipped Private Rooms to suit different patient needs and preferences.

Question 6

Do you have an in-house pharmacy and lab?

Accepted Answer

Absolutely. We have a 24-hour in-house pharmacy and a fully equipped diagnostic center (including X-Ray, Ultrasound, and Pathology lab) so patients can receive all necessary services under one roof without having to step out.

Question 7

Do you accept health insurance for cashless treatment?

Accepted Answer

Yes, SDM Hospital is empaneled with all major health insurance providers and TPAs. Our dedicated Insurance Desk will guide you through the cashless pre-authorization process.

Question 8

What payment methods do you accept?

Accepted Answer

We accept all major payment methods including Cash, Credit/Debit Cards, UPI, and Net Banking.

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